Meter Operator (MOP) Services

A Meter Operator agreement or (MOP contract) is a legal requirement for all half hourly electricity supplied meters. This contract covers the supply of the meter, maintenance and the necessary telecommunications for sending your consumption data to your energy supplier.

A Meter Operator (or MOP) is the company that will go to site and fit your meter and then provide on-going meter maintenance. If your meter is going to be non-half hourly meter (NHH) your supplier will allocate the local meter operator to install metering at your site. If you require a half-hourly meter (HH) to be fitted, you will need to choose a meter operator to attend your site to fit the meter.

MOP Agreements

You must arrange a contract (known as a Meter Operator Agreement or MOP contract) with your chosen meter operator in order for this work to go ahead. Sites with a maximum demand of over 100kW are required to have metering installed that is capable of measuring consumption in half hourly periods. The meters are read remotely via a telecommunications link. This type of metering is governed by an industry Codes of Practice; Code 3 for sites with a maximum demand exceeding 1MW, and Code 5 for sites with a maximum demand over 100kW.

Meter Operator (MOP) contracts can be charged as a separate element on electricity bills or can be charged annually. As the market is now deregulated, such a competitive market offers a wide range of purchasing options and we can offer advice and expertise in making your purchasing decisions. Whether your main driver is around cost or service, TED is here to keep the costs down and the service levels high.

The Energy Desk MOP Services

Working in partnership with a fully accredited MOP, we supply, install, maintain and operate electricity meters and can reduce your meter connection costs and implementation programme.

Regardless of your requirements or the size of portfolio, we are able to arrange suitable metering and communicate accurate consumption details to you quickly – and often well ahead of industry standards.

Our MOP system operates on the same platform as our data services facility, allowing for a seamless integration with metering systems and making the process of two-way data communication fast, effective and simple.

We offer you:

• Full national coverage
• Guaranteed service levels
• We manage the whole contract process
• We liaise with your supplier and confirm network and CT ratios on your behalf
• Very latest in metering and communications technology
• Resolution of faults
• No hidden charges

MOP Contracts FAQs

Q. How much should a meter operator agreement or meter operations contract cost?
A meter operator agreement costs from £250.00 to £500.00 per annum depending on factors such as the meter operator and the type of meter. There will usually be a separate charge for the communications link which varies from area to area.
Q. How do I get a new MOP contract or Meter Operator Agreement set up?
Once you have chosen your meter operator, you will need to call them and arrange a contract; they will supply you with all of the necessary paperwork. The contract will include payment for the meter to be fitted as well as an annual payment for the maintenance of that meter. The MOP agreement will not organise a meter installation date. You will need to liaise with your supplier in order to get a meter installation date after you have set-up a MOP Agreement. Without this MOP Agreement in place, the meter installation date cannot be arranged.
Q. Can you arrange a Meter Operator Agreement for me?
Yes, we are able to assist in all aspects related to Meter Operator Agreements, as well as provide commercial metering services.
Q. Does a MOP agreement include the collection and delivery of my supply data?
Although you are free to select different companies for your Meter Operations and Data Collection, many companies combine this solution to eliminate problems within the supply chain.

For more information regarding MOP services and new connections please call The Energy Desk team on 08458 389 830.

TED provide a range of new connection services for commercial properties.