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SMART Metering

Smart meters or smart electricity meters are the next generation of electricity meter. Smart meters will bring about the end of estimated utility bills and meter readings, and provide customers and energy suppliers with accurate information on the amount of electricity and gas being used.

Electricity supplies with a demand of less than 100kW are not obliged to have half hourly metering equipment installed and are known as non-half hourly (NHH) supplies. The charges for these services are often recovered via the chosen electricity supplier’s bill. However, there is an active and extremely competitive market for smart electricity meter operation services within the UK, for both NHH and HH.


Smart energy meters will empower customers to make informed choices on how much energy they use. Suppliers will install two-way communication systems that display accurate real-time information on electricity use in the business, both to the consumer and back to the energy supplier.

Many customers, particularity those with multiple sites can achieve significant cost savings and service enhancements by sourcing a national agreement.

The Energy Desk provides a range of AMR meters, energy metering (Smart Meters / Smart Electricity Meter) and data collection solutions, all aimed at putting you back in control of your energy consumption and ultimately, your energy costs.



  • We support every type of electricity profile with our smart meters

  • Fully managed service, we take care of everything for you

  • No more estimated billing

  • Online access to your supply data

  • Easily identify all areas of energy waste with over 150 standard reports

  • Schedule automatic management and exception reports

  • Find out the best and worst performing buildings in your organisation

  • Charges are added to your current electricity contract

  • Save an average of 12% on your energy bills

Questions about SMART Metering?
What are smart meters?

A special meter that provides customers and energy suppliers with accurate information on the amount of electricity and gas being used.

Can they reduce my businesses costs?

Yes. No more estimated billing means you will only pay for what you use.

What are the average savings that I can expect?

Those who use smart meters save an average of 12% on their energy bills.

Can you refuse to have a smart meter installed?

Yes, you can refuse a smart meter. However, by 2020 all energy suppliers will be offering smart meters to customers.

Are smart meters accurate?

Smart meters improve the accuracy of energy readings and are more cost effective, meaning people are paying more precisely for their energy consumption.

Are smart meters compulsory for businesses?

Smart meters are not a legal requirement, so it is not compulsory to have a smart meter installed for your business.

What is SMICoP?

The Smart Metering Installation Code of Practice is a set of rules and standards followed when installing a new smart meter.



TED provide a wide range of project managed smart meter solutions from site surveys, sub metering, water meters and standard smart meters.

We manage both the pre-install requirements, installation and then provide online data management solutions. Installation of your smart meters and related setup can be a rather lengthy and complex process.
However our simple solution means all you need to do is request the service for your own electricity supply, and we will manage the whole of the process for you, from installation booking, through to delivery and provision of your new smart meters.
Smart energy meters enable:

  • Flexible electricity tariffs that measure consumption over set time periods

  • Suppliers will be able to differentiate their tariffs and services through offering alternative means of displaying energy consumption – i.e. through mobiles, the internet or via digital TV

  • Improved accuracy of forecasting energy demand at different times of the day

  • Conserving energy is important, not only because it saves you money, but because it will have a real impact on the environment


The problem with traditional gas meters only provide a range of estimated meter readings over a given period of time, and allow for no visibility in gas consumption use or the ability to compare gas usage over a given parameter or time frame. In addition to this you have to rely on the supplier correctly invoicing you for the consumption that they think you have used, with no way of validating this request.



We provide an independent approach to gas smart meters, buy combining a range of products and services from different providers to deliver a final solution that fits your requirements.

  • Confirmation that your meter has a pulsed output

  • Confirmation that your meters pulsed output facility is activated

  • Advice and recommendation for meter exchanges

  • Advice on the right type of meter, and solution for your location

  • Online data provision and compressive suite of reports


Now that we have measured and controlled your water through our free desktop audit and free site survey, we now need to monitor it for any future anomalies.

We can do this with Smart Water Meters, Data logging and Automatic Meter Reading (AMR) also known as Smart Metering are effective water management tools. Data loggers are deployed to monitor water consumption and provide remote water meter reading at strategic points on site. The information from the smart water meter is fed back into our web based reporting service so that leaks & other unusual water consumption can be immediately identified.


Contact The Energy Desk on 03330 151 221 today or fill in our online contact form and a member of staff will be in touch

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  • Return on Investment typically less than 12-months

  • Billing on actual meter readings – reducing water charges

  • Rapid rectification of water leaks

  • Successful Monitoring and Targeting Program reduces water consumption

  • Measure site against site

  • Control cost and manage future budgets

Detailed analysis of water usage can be broken down by building, department, tenant, equipment or shift. Automatic Meter Reading determines usage over time, identifies peaks, compares sites and correlates use with the offending equipment or personnel. It provides leak monitoring and helps leak detection and prevention.


Information gathered from AMR needs to be used effectively if it is to become a successful component of a comprehensive water monitoring and targeting program. Our web based reporting system reports:

  • Entire property portfolio bench-marked for water consumption

  • Web access to water smart meters consumption figures

  • Flow rate comparisons and analysis

  • Immediate SMS and email alerts when consumption exceeds expectation

  • Ability to evaluate the effectiveness on environmental projects


We can arrange for smart meters for NHH electricity, gas and water. In addition to this we can provide monthly data reports or online account access. Simply complete this form or speak to our energy team and we will arrange to send you a formal contract for signature, along with the terms and conditions.

Another area we can assist in is business power gas meters showing business gas total consumption and volume information. Some direct power company smart meters offer this facility, however obtaining your consumption data can be a difficult and tricky business.


The Energy Desk has a team of national, experienced, fully qualified installers who are able to install gas and water AMR data loggers that can provide daily or monthly half-hourly reports on usage via our web portal. The main benefits of which are: billing that’s based on near real-time consumption rather than estimates; the ability to help your business manage consumption by setting AMR parameter and leakage alerts; the reduction of your energy usage and therefore your operating costs.

Find out more regarding new utility connection services at TED.

If you need any additional information or would like a formal quote for your smart meters, please contact a member of our new connections team on 08458 389 830.