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The Complete Guide to Understanding Energy Meters

When it comes to fully understanding your gas and electric energy meters, there can be a lot of questions that you might not always be able to find the accurate answers for. Luckily, TED are always here to help businesses get the best from their energy supplier.

From the different types of meters, to how to make sure you’re being billed correctly – Here is the complete guide to understanding your energy meters. And remember, if you have any further questions you can always contact TED for professional and impartial advice.

What are the Different Types of Energy Meters?

Smart Meters

The new generation of gas and electricity meters, they can show you exactly how much energy you’re using and the exact cost, in real-time through an in-home digital display. Track exactly how much you’re spending and understand where you could make energy reductions to save money with smart meters.

Prepayment Meters

Lets you pay upfront for your gas and electricity usage, usually through an app on your phone.

Economy 7 and 10 Meters

Economy 7 meters track your usage separately depending on the time of day, meaning you pay a cheaper rate at night. Economy 10 meters are the same, except you get 3 cheaper hours in the afternoon.

Standard Meters

The most common type of meter, they use mechanical displays to show your readings, your usage is measured based on the number of revolutions the dial makes.

Dial Meters

The most complicated meter to read, they look like clocks and usually have six dials. The meter reading is taken from the first five dials based on where the hands are pointed.

Digital Meters

Show your reading in the most straightforward way, as a digital display.

How Do I Read my Gas and Electricity Meters?

Accurately reading your meters is important, as it ensures your bill only covers the energy you’ve actually used – rather than it be based on an estimate. Giving accurate readings is also helpful if you are looking to switch suppliers. The descriptions above should help you understand how to read your meter, but if you still have questions or problems reading your meter, you can always contact TED for advice.

How do I Give the Meter Readings to my Supplier?

You should be able to call your energy supplier at any time and submit your readings, or online or via an app. Your suppliers contact details will be on your energy bill. However, if you have a smart meter your readings will be sent automatically to your supplier.

What if I Think my Energy Meter is Faulty?

Your supplier is responsible for making sure your energy meters work properly. The main indicator for your meter being faulty is your bill being unusually high or low. It can be tempting to not contact your supplier if your bill is low, but you will always have to pay for your full usage eventually, so it is worth contacting your supplier first.


The Energy Desk provide a wide range of alternative energy services.

If you would like to find out more about cost-effective, low-carbon energy sources for your business then get in touch with our expert team today on 0845 838 9830, or alternatively you can also contact us online and an adviser will get back to you at your earliest convenience.


Contact The Energy Desk on 0845 838 9830 today or fill in our online contact form and a member of staff will be in touch

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