Ofgem Launches Central Switching Service


In a bid to increase competitiveness in the energy market and maximise consumer benefits, Ofgem has set out a new energy service switching model that takes away a number of complexities, making it much easier to change energy providers.

What is the Ofgem Switching Programme?

Also referred to as a Central Switching Service the new switching programme launched by Ofgem on 18th July 2022 is the first switching overhaul since 1990. Prior to the introduction of the new switching scheme, the process was incredibly complex for energy suppliers and led to delays, errors and costs which usually landed on the doorstep of consumers.

The Switching Programme has been created to improve consumers’ experience when changing energy providers. It is thought by Ofgem that by offering a faster and more reliable switching process, it will lead to an increase in engagement with the retail energy market.

What Are the Benefits of the Centralised Switching Service?

Before the overhaul, it could take up to four weeks for customers to switch gas or electricity suppliers, and consumers found the process too slow and complex. With the launch of the new Switching Programme, consumers are now able to change energy suppliers within 5 working days, meaning that all data, payment details and account information will be transferred much faster.

How The Energy Desk is Adapting to the Switching Programme

Just like our competitors and other energy companies across the UK, TED is excited for our consumers to have access to better energy deals and a much more reliable and competitive energy Switching Programme.

The Energy Desk team has worked hard over the last few months to prepare for the launch of the new switching scheme and to ensure that TED is prepared to provide the best options for business consumers, with competitive market prices for both gas and electricity.

Switch Energy Supplier with TED

If you are looking for an energy management company with competitive market prices and comprehensive and effective service offerings, then get in touch with The Energy Desk team today.

You can contact our friendly customer service team online or by calling 03330 151 221.

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